Viva AI

Data Policy for Viva AI App

Last Updated: 20-April-2024

Version:1.0.1

Welcome to Viva AI!

We value your privacy and are committed to protecting your personal data. This Data Policy provides detailed information about how we handle your data, ensuring transparency and compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Data Collection and Use

What Data We Collect:

  • Location Data: To offer you personalized services and relevant content, we collect and use your location data. This includes updating you with the current weather conditions in your area upon request.
  • Speech and Interaction Data: We collect data from your interactions with our AI, including voice inputs and responses, to enhance the AI's performance and responsiveness.

How We Use Your Data:

  • Improving AI Functionality: Your interaction data helps us train and refine our AI, ensuring it better understands and responds to user needs.
  • Personalized Experience: We use your location data not only to customize the AI’s responses but also to provide you with up-to-date weather information, making our services more relevant and useful to you.

Consent for Data Collection

We require your explicit consent to collect and use your data. This consent is obtained through a clear, affirmative action (such as an unchecked opt-in box at login). You have the right to withdraw this consent at any time, and this can be done easily through the app's settings.

Withdrawing Your Consent and Managing Your Data

You can withdraw your consent for data collection and use at any time via the app’s settings. Additionally, you can manage your data, including updating, deleting, or resetting your AI interactions, through the following options:

  • Delete Account: To completely remove your account and associated data, please visit our Delete Account page.

Data Protection and Security

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. Our security practices include advanced encryption technologies and regular audits to ensure compliance with industry standards.

Data Sharing

We do not share your data with any third parties. Your personal data is used exclusively within Viva AI to enhance user experience and app functionality.

GDPR Compliance

Under the GDPR, you have several rights, including:

  • The right to access: You can request details of your personal data that we hold.
  • The right to rectification: You are entitled to have your data corrected if it is inaccurate or incomplete.
  • The right to erasure: You can request the deletion or removal of your data when there is no compelling reason for its continued processing.
  • The right to restrict processing: You have the right to block or suppress processing of your data.

For more information or to exercise your GDPR rights, please contact our Data Protection Officer at support@vivaconnect.io

Changes to This Data Policy

We may update this Data Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.

Contact Us

If you have any questions about this Data Policy or our privacy practices, please contact us at support@vivaconnect.io.

Thank you for having been a part of Viva AI.